Ticketing System is a system for organizing vendors into a single support team. The heart of the system is the ticket, like a trouble ticket system. Tickets enter the system in "Not Assigned" status.

The tickets are "Dispatched" to a network of approved vendors. The system sends them email notification to "pick up" their ticket from your site with their username and password.

The ticket goes into "Assigned" status, giving you, your vendor, and your customer real time status of the project. When the vendor is done, they sign off the ticket.

Ticketing System is great for managing jobs going to various vendors. It ties the entire process together by offering a master ticket that everyone can see.